Providers & Scheduling

Blocked Times & Recurring Patterns

Blocking Time Off

Blocked times remove availability for specific dates or recurring patterns. Use them for vacations, meetings, or regular days off.

One-Off Blocked Dates

Select a specific date to block. The provider will have no available slots that day, regardless of their weekly schedule.

Recurring Patterns

For regular unavailability, use recurring patterns:

  • WEEKLY:MON — blocks every Monday
  • WEEKLY:WED — blocks every Wednesday
  • BIWEEKLY:FRI — blocks every other Friday
  • MONTHLY:1:MON — blocks the first Monday of each month
  • MONTHLY:3:THU — blocks the third Thursday of each month

How Blocking Works

Blocked times take priority over weekly availability. If a provider has a Monday 9am-5pm time block but also a WEEKLY:MON recurring block, no Monday slots will be available.

For one-off blocks, only the specific date is affected. The provider’s regular weekly schedule resumes the following week.

Tip: Use BIWEEKLY patterns for providers who alternate schedules. Combine with WEEKLY patterns for complex schedules (e.g., WEEKLY:WED blocks every Wednesday, BIWEEKLY:FRI blocks alternating Fridays).

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